How do I manage my Scheduled Payment?

It’s not only easy to set up a scheduled payment from your ING account, it’s just as easy – and fast – to cancel it too using the ING app or online banking.

ING app
  • Login with your Access Code
  • Select the relevant account
  • Select the scheduled tab
  • Select on the payment
  • Select Delete
  • Select confirm
Online banking
  • Login to¬†ing.com.au
  • Select Transfer and pay > View scheduled payments
  • Select the relevant account
  • Click the arrow at the end of the row
  • Select the payment you want to cancel from the dropdown box

Please note, it can take up to 2 business days for the change to take effect. You’re also unable to make changes the same day a scheduled payment is due.

What if I dispute a transaction on my Visa Debit or Credit Card?

If you dispute a transaction on your Orange Everyday or Orange One, here’s how to go about getting a quick resolution.

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