What is a Client Number and an Account Number?

Client Number and Account Number

While we’ll never treat you like a number, your client number and account number are how we can give you fast yet secure access to your ING accounts.

Client number

Your unique client number is a simple way of identifying yourself with ING.

You can easily find your client number from the following:

Your welcome letter you received when you joined
The back of your Orange Everyday card
The top of your ING account statements
In the ING App:

Login to your ING App
Tap the navigation menu > My profile

Having your client number and access code handy when you call, helps us to answer your call quicker.

You also need your client number to access online and phone banking.

Account number

Your account number is the unique number allocated to each account you hold with us. To see your account numbers simply login to the ING App or Online Baking.

ING App

Select the account

Online Banking

Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code