How-to guides

BPAY®

BPAY®

 

BPAY® helps you pay your bills easily and securely on your ING App or in Online Banking.

Pay a BPAY biller

  1. Login to your ING App
  2. Tap PAY > BPAY

     

  3. Tap the + and then select someone you’ve paid before from your address book or tap this icon to add a new biller
  4. Enter your Biller Code and Customer Reference Number. Optional to save to address book and add Nickname for next time. Tap Done
  5. Enter the Amount and Description I’ll see (optional)
  6. Choose when you would like to make your payment from the following options – Pay now, Pay later or Recurring payment
  7. Tap PAY
  8. Review the payment details are correct on the confirmation page and tap CONFIRM

Pro Tip: If it’s a regular ongoing bill you can choose recurring when making the payment and put your BPAY payments on autopilot. Just tap When? and select Recurring payment. Select the Payment frequency, Start date and Payment schedule and then tap Pay.

  1. Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code
  2. Select the account you want to pay from
  3. Click Transfer > Pay a bill

  4. Choose one of your existing billers in the To section or click +New biller

  5. Enter your Biller code and Customer ref no. Optional to save to Address book and add Nickname for next time. Click Done
  6. Enter the Amount and Description I’ll see (optional)
  7. Choose when you would like to make your payment from the following options – Pay now, Pay later or Recurring, then click Transfer
  8. Review the payment details are correct and click Confirm (note that you’ll need your mobile phone handy for a security check if it’s a new biller).

How to get 1% cashback with BPAY

Get 1% cashback on eligible gas, electricity and water bill payments made from your Orange Everyday account using BPAY (T&Cs apply).

Check if your utility bill is eligible for 1% cashback

Click the link below to see if your household gas, water and electricity suppliers are included. We have most Australian utility suppliers covered.

How long does a BPAY transaction take?

You must make the BPAY transaction before 4pm (AEST/AEDT) on a business day for BPAY to receive the funds from ING the very same day.

BPAY will then forward the funds to the Biller which may take 2 to 3 business days to reach the biller.

BPAY® is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

Orange Everyday utility bill offer

1% cashback on eligible utility bill payments, up to $100 per Orange Everyday, per financial year. An eligible utility bill payment is a payment made by BPAY, direct debit (BSB and account number), or PayTo from your Orange Everyday account for a water, gas or electricity bill from an agreed supplier for the Australian residential address of the account holder.

For full terms and conditions, see the Orange Everyday Terms and Conditions and Fees and Limits ScheduleOrange Everyday Target Determination and the agreed utility supplier list at ing.com.au.

Subject to these terms and conditions, ING may change or cancel these benefits at any time.

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