BPAY®
BPAY®
From 15/10/2025, all Orange Everyday customers will automatically get access to 1% cashback on eligible utility bills (T&Cs apply), $0 ING international transaction fees, and $0 ING international ATM withdrawal fees – all without needing to meet any monthly eligibility requirements. For domestic ATM withdrawals, there will continue to be no fees charged by ING, but third party operator fees will no longer be rebated.
Existing Orange Everyday benefits will continue to apply up until 14 October 2025 for customers that met the eligibility criteria in September 2025.
BPAY® helps you pay your bills easily and securely on your ING App or in Online Banking.
Pay a BPAY biller
- Login to your ING App
- Tap PAY > BPAY
- Tap the + and then select someone you’ve paid before from your address book or tap this
icon to add a new biller
- Enter your Biller Code and Customer Reference Number. Optional to save to address book and add Nickname for next time. Tap Done
- Enter the Amount and Description I’ll see (optional)
- Choose when you would like to make your payment from the following options – Pay now, Pay later or Recurring payment
- Tap PAY
- Review the payment details are correct on the confirmation page and tap CONFIRM
Pro Tip: If it’s a regular ongoing bill you can choose recurring when making the payment and put your BPAY payments on autopilot. Just tap When? and select Recurring payment. Select the Payment frequency, Start date and Payment schedule and then tap Pay.
- Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code
- Select the account you want to pay from
- Click Transfer > Pay a bill
- Choose one of your existing billers in the To section or click +New biller
- Enter your Biller code and Customer ref no. Optional to save to Address book and add Nickname for next time. Click Done
- Enter the Amount and Description I’ll see (optional)
- Choose when you would like to make your payment from the following options – Pay now, Pay later or Recurring, then click Transfer
- Review the payment details are correct and click Confirm (note that you’ll need your mobile phone handy for a security check if it’s a new biller).
How to get 1% cashback with BPAY
Get 1% cashback on eligible gas, electricity and water bill payments made from your Orange Everyday account using BPAY (T&Cs apply). Just meet the monthly eligibility criteria:
Monthly eligibility criteria
To qualify for benefits each calendar month, the following monthly eligibility criteria needs to be met.
- deposit at least $1,000 from an external source to any personal ING account in your name (excluding Living Super and Orange One),
- make 5 or more settled (not pending) eligible ING card purchases.
When the criteria is met in a calendar month, the benefits will apply in the next calendar month.
Check if your utility bill is eligible for 1% cashback
Click the link below to see if your household gas, water and electricity suppliers are included. We have most Australian utility suppliers covered.
How long does a BPAY transaction take?
You must make the BPAY transaction before 4pm (AEST/AEDT) on a business day for BPAY to receive the funds from ING the very same day.
BPAY will then forward the funds to the Biller which may take 2 to 3 business days to reach the biller.
BPAY® is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
1% Utility Bill Cashback Offer for Orange Everyday Customers (Orange Everyday Benefits for Orange Everyday Customers prior to the 15/10/2025. Please refer to the ING website for more information about the updates to benefits for Orange Everyday customers.)
The 1% bill utility cashback offer will apply for the next month when you meet the following eligibility criteria during the current month:
- deposit at least $1,000 from an external source to any personal ING account in your name (excluding Living Super and Orange One), and
- also make at least 5 card purchases that are settled (and not at a ‘pending status’) using your ING debit or credit card (excluding ATM withdrawals, balance enquiries, cash advances and EFTPOS cash out only transactions).
Orange Everyday customers who hold an ING Home Loan are automatically eligible for this offer, and are not required to meet this monthly criteria.
Under this offer, each month that you’re eligible, you’ll receive 1% cashback on eligible utility bill payments (up to $100 per financial year) on your Orange Everyday accounts.
An eligible utility bill payment is a payment made by BPAY, PayTo or direct debit (BSB and account number) from your Orange Everyday account for a water, gas or electricity bill from an agreed supplier for the Australian residential address of the account holder.
For full terms and conditions, see the Orange Everyday Terms and Conditions, the Everyday Banking Fees and Limits Schedule, Orange Everyday Benefits Schedule and the agreed utility supplier list.
Subject to the Orange Everyday Terms and Conditions, we may change or cancel Orange Everyday Benefits (including the Utility Bill Cashback offer) at any time at our discretion.
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