How do I manage my Scheduled Payment?
Auto transfers (scheduled payments)
It’s easy to set up a scheduled payment from your ING account, it’s just as easy – and fast – to edit or cancel it too using the ING App or Online Banking.
Online Banking
- Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code
- From the navigation menu, select Transfer & pay > View scheduled payments
- Select the relevant amount
- Select the payment you want to edit by clicking the arrow at the end of the row
- Select Edit and follow the prompts if you want to change the schedule, frequency or amount
Please note, it can take up to 2 business days for the change to take effect. You’re also unable to make changes the same day a scheduled payment is due.
What if I dispute a transaction on my debit card or credit card?
If you dispute a transaction on your Orange Everyday or Orange One, here’s how to go about getting a quick resolution.
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