How-to guides

Using your card internationally.

Using your ING card overseas

Can I use my card overseas?

Yes, you can use your Orange Everyday or Orange One card anywhere worldwide where Visa is accepted.

With your Orange Everyday and Orange One card you can get:

  • No ING international transaction fees.
  • No ING international ATM Fees – Withdraw cash from international ATMs – fee-free on our end. (Third party, operator fees and cash advance fees may apply).
  • Plus with your linked Orange Everyday card account you can also benefit from 1% cashback on eligible utility bill payments like electricity, gas and water bills (Limits and T&Cs apply).

Complimentary travel insurance

Orange One Platinum card holders can also get complimentary travel insurance. Refer to travel insurance terms & conditions.

Keep us in the loop via the ING App

Letting us know about your international travel helps us monitor your card for suspicious activity and may help prevent any unnecessary blocks on overseas transactions.

You can do this in the ING App:

  1. Log in to your ING App and tap the navigation menu > Settings

     

  2. Select Use card overseas

     

  3. Select your departure date, your return date, and your travel destinations
  4. And tap SEND NOTIFICATION

     

Note: The travel alert is active for a maximum of 30 days from the day you submit it (not the departure date). It’s a good idea to set this up just before you leave if you’re going for an extended stay. If you’re still overseas 30 days from submitting a travel alert, remember to submit a new one in the ING App to cover the next 30 days.

For full terms and conditions, see the Orange Everyday Terms and Conditions, the Everyday Banking Fees and Limits ScheduleOrange Everyday Benefits Schedule and the agreed utility supplier list.

Subject to the Orange Everyday Terms and Conditions, we may change or cancel Orange Everyday Benefits at any time at our discretion.

Complimentary international travel insurance

AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631, trading as Allianz Global Assistance (AGA), under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz), has issued an insurance group policy to ING Bank (Australia) Limited ABN 24 000 893 292 AFSL and Australian credit licence 229823 (ING) which allows eligible persons to claim under it as third party beneficiaries. Access to the benefit of cover under the ING card insurances is available to eligible ING cardholders and other eligible third party beneficiaries by operation of s48 of the Insurance Contracts Act 1984 (Cth). Terms, conditions, limits and exclusions apply. Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. You must check whether or not it is appropriate, in light of your own circumstances, to act on this advice. ING does not guarantee this insurance.

All applications are subject to ING’s eligibility and credit assessment criteria. Fees, charges and eligibility apply. See the product terms and conditions at ing.com.au.

Orange Everyday utility bill offer

1% cashback on eligible utility bill payments, up to $100 per Orange Everyday, per financial year. An eligible utility bill payment is a payment made by BPAY, direct debit (BSB and account number), or PayTo from your Orange Everyday account for a water, gas or electricity bill from an agreed supplier for the Australian residential address of the account holder.

For full terms and conditions, see the Orange Everyday Terms and Conditions, the Everyday Banking Fees and Limits ScheduleOrange Everyday Benefits Schedule and the agreed utility supplier list and ing.com.au

Subject to these terms and conditions, ING may change or cancel these benefits at any time.

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