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What is a Client Number and an Account Number?

Client Number and Account Number

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While we’ll never treat you like a number, your client number and account number are how we can give you fast yet secure access to your ING accounts.

Need your client number to register to the new ING App?

Legacy ING App

  1. Login to your Legacy ING App
  2. Tap the navigation menu > My profile
  3. Hit the “Copy” button for easy access when you get to the new ING App
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Client number

Your unique client number is a simple way of identifying yourself with ING.

You can easily find your client number from the following:

  • Your welcome letter you received when you joined
  • The back of your Orange Everyday or Orange One credit card
  • The top of your ING account statements
  • In the ING App:
  1. Login to your new ING App
  2. Tap More > Your profile

Having your client number and access code handy when you call, helps us to answer your call quicker.

You also need your client number to access Online Banking.

Account number

Your account number is the unique number allocated to each account you hold with us. To see your account numbers simply login to the ING App or Online Banking.

  1. Login to your new ING App
  2. Select the account
  3. Tap on Manage
  1. Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code
  2. Go to My summary

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