ING
Help Hub
Go to ing.com.au
How-to guides

PayID®

PayID®

Jump to a section

What’s PayID?

Forget your BSB and account number with Australia’s New Payments Platform. You can now make and receive payments in real time using a PayID between participating financial institutions.

How to create your PayID

  1. Login to your ING App and tap the navigation menu > Settings

     

  2. Tap Create PayID

     

  3. Read the Before you get started and select agree to the T&Cs, then tap CONTINUE

     

  4. Select your PayID type either from your email address or mobile number – then you’re done!
  1. Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code
  2. From the navigation menu, click My profile > PayID details

  3. Select the PayID type either from your email address or mobile number – then you’re done!

How to send money to a PayID

  1. Login to your ING App and select PAY > PAY ANYONE

     

  2. Tap + and your Address Book will pop up, tap > PayID

     

  3. Select the PayID type and enter the details and click VERIFY. The PayID details will pop up to review and tap DONE to confirm. You also have the option to save the details as well in your Address Book.
  4. Once confirmed, the new PayID account will appear in the TO section. Proceed to follow the prompts to make your payment.
  1. Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code
  2. Select the account you want to pay from
  3. Click Transfer > Pay anyone
  4. Select +New payee > PayID

  5. Select the PayID type and enter the details and click Verify
  6. Review the PayID details under New Payee and click Done to confirm. You also have the option to save the details as well in your Address book.
  7. Once confirmed, the new PayID account will appear in the ‘To’ section. Proceed to follow the prompts to make your payment.

 

Quick tip to avoid scams

If the payee name doesn’t match who you’re trying to pay, it could be fishy. Before you pay, give them a call on a trusted number to double-check the payment details.

PayID® is a registered trademark of NPP Australia Limited.

ING customers can set up a PayID (like a mobile number or email address) on the following accounts  – Orange Everyday, Savings Maximiser, Savings Accelerator, Business Optimiser, Orange Advantage and Mortgage Simplifier.

Did you find this page helpful?

You might be interested

BPAY®

  BPAY® helps you pay your bills easily and securely on your ING App ...

Read more