PayID®
PayID®
What’s PayID?
Forget your BSB and account number with Australia’s New Payments Platform. You can now make and receive payments in real time using a PayID between participating financial institutions.
How to create your PayID
> Settings- Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code
- From the navigation menu, click My profile > PayID details
- Select the PayID type either from your email address or mobile number – then you’re done!
How to send money to a PayID
- Login to your ING App and select PAY > PAY ANYONE
- Tap + and your Address Book will pop up, tap
> PayID
- Select the PayID type and enter the details and click VERIFY. The PayID details will pop up to review and tap DONE to confirm. You also have the option to save the details as well in your Address Book.
- Once confirmed, the new PayID account will appear in the TO section. Proceed to follow the prompts to make your payment.
- Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code
- Select the account you want to pay from
- Click Transfer > Pay anyone
- Select +New payee > PayID
- Select the PayID type and enter the details and click Verify
- Review the PayID details under New Payee and click Done to confirm. You also have the option to save the details as well in your Address book.
- Once confirmed, the new PayID account will appear in the ‘To’ section. Proceed to follow the prompts to make your payment.
Quick tip to avoid scams
If the payee name doesn’t match who you’re trying to pay, it could be fishy. Before you pay, give them a call on a trusted number to double-check the payment details.
PayID® is a registered trademark of NPP Australia Limited.
ING customers can set up a PayID (like a mobile number or email address) on the following accounts – Orange Everyday, Savings Maximiser, Savings Accelerator, Business Optimiser, Orange Advantage and Mortgage Simplifier.
Did you find this page helpful?
You might be interested
What is a Client Number and an Account Number?
Your client number and account number are how we can give you fast yet secure access your ING accounts.
When will my transaction go through?
How long the money will take to reach its destination depends on the type ...
How do I get the highest savings rate?
You could fast track your savings goals sooner, with Savings Maximiser's highest available variable rate.
Set up notifications
What are notifications? Notifications help you stay across activity on your accounts. You can ...
What if I forget my access code?
If you havent been locked out, you can reset your access code using the ING app or online banking.
What happens when my ING card is expiring?
Your ING card is only valid during the period stated on the card and ...