What is a Client Number and an Account Number?
Client Number and Account Number
While we’ll never treat you like a number, your client number and account number are how we can give you fast yet secure access to your ING accounts.
Client number
Your unique client number is a simple way of identifying yourself with ING.
You can easily find your client number from the following:
- Your welcome letter you received when you joined
- The back of your Orange Everyday card
- The top of your ING account statements
- In the ING App:
> My profile
Having your client number and access code handy when you call, helps us to answer your call quicker.
You also need your client number to access online and phone banking.
Account number
Your account number is the unique number allocated to each account you hold with us. To see your account numbers simply login to the ING App or Online Banking.
- Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code
- Go to My summary
How can I view or update my details?
If any of your details change, you can easily update them online.
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