Managing Home Loan repayments

1. Login to your ING App and select the Loan Account
2. Tap the SCHEDULED tab
   
3. Tap MANAGE > EDIT DIRECT DEBIT to select the direct debit you want to change
   
4. Make changes and once done, tap SUBMIT
   
   
5. Review changes and tap CONTINUE
   
   
6. Then tap CONFIRM
   
   

Note: your new amount must be higher than your minimum repayment amount.

1. Login to Online Banking using your client number (found on the back of your Orange Everyday card, a recent statement or in the ING App) and access code

Don’t remember your Access Code? You can reset it online at the login stage of Online Banking or, if you already have the app, on your phone.

If you don’t have the ING App or access to Online Banking, you can get assistance with this requirement over the phone.

2. Select the Loan Account
3. Click the dropdown menu under Pending and scheduled payments
   
   
4. Click on the arrow to the right and select Edit
5. Follow the prompts, then click Save changes
6. Review changes and click Confirm

Note: your new amount must be higher than your minimum repayment amount.