How to Guide

Savings Booster and Orange Everyday up to $400 Offer FAQ

About the offer

Is the Savings Booster and Orange Everyday offer still available?

No. New applications for the Savings Booster and Orange Everyday offer closed on 31 October 2026. After this date, we won’t accept any new applications for the offer.

Application status

I applied before the offer closed but my application is still pending. What happens now?

We know some applications are taking longer than expected and we’re working through them as quickly as we can.

If you applied using a valid promo code within the offer period, we’ll review your application and take any application delays into account when assessing your eligibility for the offer. Rest assured we’re working through these and we will review impacted applications to make sure eligible customers are appropriately considered. Please look out for communications from us regarding the status of your application.

How do I know if my application was successful?

We’re working through applications as quickly as we can. You’ll hear from us if your application is successful. You can also login online at ing.com.au to view the status of your application.

Bonus payments

When will I receive my bonus?

Each month you meet the monthly bonus criteria, your bonus will be paid into your Savings Booster account within 60 days, although in some cases it may take longer.

Your Savings Booster account must be active and not restricted when the payment is made. If you hold more than one such Savings Booster account, the payment will be made into the account with the highest balance – which may be a jointly held account.

Have I completed everything I need to do?

You can check if you’ve completed most requirements in the ING app or online banking.

• For the $200 Month 1 Bonus, make sure that you:
  • opened both a new Orange Everyday and Savings Booster during the promotion period
  • used the promo code when applying for your Orange Everyday account
  • deposited a total of $1,000 or more from an external source into an Orange Everyday account in your name during the promotion period.
• For the $100 Month 2 Bonus and $100 Month 3 Bonus, check that you’ve:
  • deposited a total of $1,000 or more from an external source into an Orange Everyday account in your name during the relevant month
  • made at least 5 settled (not pending) eligible purchases using your Orange Everyday card during the relevant month.

If you meet the bonus criteria for a month, the applicable bonus will be paid into your Savings Booster account within 60 days, although in some cases it may take longer. Your Savings Booster account must be active and not restricted when the payment is made. If you hold more than one such Savings Booster account, the payment will be made into the account with the highest balance – which may be a jointly held account.

Please note: the offer does not apply if you’ve held an ING account, excluding Living Super and ING Insurance products (Home & Contents, Car, Motorcycle, Travel and Pet), at any point since 1 July 2019, even if the account is now closed.

I didn’t receive my bonus. Why?

You can check if you’ve completed most requirements in the ING app or online banking.

• For the $200 Month 1 Bonus, make sure that you:
  • opened both a new Orange Everyday and Savings Booster during the promotion period
  • used the promo code when applying for your Orange Everyday account
  • deposited a total of $1,000 or more from an external source into an Orange Everyday account in your name during the promotion period.
• For the $100 Month 2 Bonus and $100 Month 3 Bonus, check that you:
  • deposited a total of $1,000 or more from an external source into an Orange Everyday account in your name during the relevant month
  • made at least 5 settled (not pending) eligible purchases using your Orange Everyday card during the relevant month.

If you met all of the bonus criteria for a month, please allow up to 60 days for the bonus to be paid into your Savings Booster account, although in some cases it may take longer. Your Savings Booster account must be active and not restricted when the payment is made. If you hold more than one such Savings Booster account, the payment will be made into the account with the highest balance – which may be a jointly held account.

Please note: the offer does not apply if you’ve held an ING account, excluding Living Super and ING Insurance (Home & Contents, Car, Motorcycle, Travel and Pet) products, at any point since 1 July 2019, even if the account is now closed.

Is the $400 Savings Booster and Orange Everyday offer paid all at once or in separate payments?

The $400 Savings Booster and Orange Everyday offer is paid in separate monthly bonuses if you meet the applicable monthly bonus criteria:

• $200 Month 1 Bonus
• $100 Month 2 Bonus
• $100 Month 3 Bonus

You will need to meet the monthly bonus criteria for each bonus.

I completed 5 card transactions but not all are settled. Can I still receive my bonus?

For the Month 2 and Month 3 bonuses, at least 5 card purchases must be settled (not pending) by the end of the relevant month.

Purchases that are still pending will not count towards the requirement.

Eligible card purchases include in-store purchases, online purchases, regular card payments, payWave, Apple Pay and Google Pay transactions made using an Orange Everyday card.

If I miss one month, can I still receive the other bonuses from the $400 Savings Booster and Orange Everyday offer?

Yes. Each month is assessed separately, so you don’t need to earn the bonuses consecutively.

You just need to have opened an Orange Everyday and Savings Booster by 31 October using the promo code, and meet the eligibility requirements for each month you want to earn a bonus.

For example, if you don’t meet the eligibility requirements for the $200 bonus in Month 1, you can still earn the $100 bonus in Month 2 and/or Month 3. Similarly, if you miss Month 2, you can still earn the $100 bonus in Month 3 if you meet the eligibility requirements for that month.

Other

How will I know if I’m eligible for this offer?

This offer commences on 12 October 2026 and ends on 31 October 2026 (Promotion Period).

To be eligible, you must:

• Not have held an ING account, excluding Living Super and ING Insurance products (Home & Contents, Car, Motorcycle, Travel and Pet), at any point since 1 July 2019, even if the account is now closed.
• During the promotion period either:
  • open a new Orange Everyday and Savings Booster at the same time using the promo code
  • open a new Orange Everyday using the promo code, then open a new Savings Booster.
• Meet the monthly bonus criteria for each month in which you want to earn a bonus.

Am I eligible for the Savings Booster Welcome rate?

• You’ll receive the variable Welcome rate on your first Savings Booster if you (and any other joint account holder) have never held a personal savings account with ING before. The Welcome rate applies for the first 4 months on balances up to $500,000.
• Personal savings accounts includes Savings Booster, Savings Maximiser, Savings Accelerator and Personal Term Deposit
• For full eligibility criteria and the latest Savings Booster interest rates, check out https://www.ing.com.au/rates-and-fees/savings-interest-rates.html.

What other promotions are running?

ING runs different promotions from time to time and may contact eligible customers about available offers, so please make sure your contact details are up to date.

This offer cannot be used with another promotional offer unless ING expressly says otherwise.

I want to open an account in joint names. What do I need to do?

Before you can open a Savings Booster joint account, you need have an Orange Everyday account in the same joint names.

So here’s what to do:

• First, open a new Orange Everyday joint account using the promo code.
• Next, open a new Savings Booster joint account in the same names.
• Then, complete the monthly bonus criteria.

Please note:

• You only need to enter the promo code when opening your Orange Everyday.
• If your bonus is paid into a joint account, you can only receive each monthly bonus once.

I opened my account during the offer period but didn’t know about the offer at the time. If I was eligible, can the offer be applied retrospectively?

Eligibility for the offer is based on opening the account using the promotional code between 12 October and 31 October 2026, so we’re unable to opt in accounts opened outside of the promotional period and/or without the promotional code.