Practical ways to stay on top of your finances

With everyday costs going up, we understand managing your money can be harder.
So here’s some quick links to practical ways to stay on top of your accounts, repayments and finances that could help ease the pressure. Always remember, if you’re experiencing financial stress or unsure, you can always give us a call.

More support when you need it

What to do and where to go if you ever need more support.

Making a payment arrangement

If you need help managing repayments, we’re here to help.

Our Customer Solutions team is happy to work with you to agree a payment arrangement to help you manage your budget while getting back on top of your home loan.

To talk about your options, just call our customer solutions team on 1300 349 166. 

We know life isn’t always straightforward and you might need a hand from time to time, whether it’s for yourself or you’re helping someone else.

To find out more, check out our extra care and support page.

We understand that financial hardship can affect anyone, and for many different reasons. If you’re experiencing financial hardship, our financial support team may be able to help.

We can work with you to understand if a financial hardship arrangement may be suitable. Below are some of the arrangements we offer:

  • temporarily reducing your repayment amounts
  • pausing loan repayments
  • extending the loan term and/or reducing your interest rate
  • switching your loan repayments to interest only for a period of time
  • a long-term arrangement option to repay the balance.

For more details, next steps and a range of tips and resources, check out our financial hardship support page.

More info and inspo

For more tips and inspiration to help you look after your financial health – all in one helpful place – check out the articles and information at the ING Help Hub.