Set up PayID

Send or receive money with PayID pronto! PayID lets you use a mobile phone number or email address, instead of an account number, to transfer money. Here’s how:

In the ING mobile app

  • Go to Menu > Settings > Create PayID
  • Select the account you want to link your email address or mobile phone number and follow the prompts.

From online banking

  • Go to My profile
  • Follow to PayID details
  • Select the account you want to link your email address or mobile phone number – you’re done!

Tip: If your chosen mobile number or email is already registered with another bank, you’ll need to contact them to de-register your details. You can have multiple PayIDs, but each individual PayID (for example, your mobile phone number) can only be linked to one account.

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