Set up PayID

Have you set up Pay ID yet? If your Pay ID was set up with your old card you won’t need to do anything. If you haven’t set Pay ID up before let’s do it now! Send or receive money with PayID pronto! PayID lets you use a mobile phone number or email address, instead of an account number, to transfer money. Here’s how

In the ING mobile app

  • Go to Menu () > Settings > Create PayID
  • Select the account you want to link your email address or mobile phone number and follow the prompts.

From online banking

  • Go to My profile
  • Follow to PayID details
  • Select the account you want to link your email address or mobile phone number – you’re done!

Tip: If your chosen mobile number or email is already registered with another bank, you’ll need to contact them to de-register your details. You can have multiple PayIDs, but each individual PayID (for example, your mobile phone number) can only be linked to one account.